User Requirement Elicitation for U-City Residential Environment : Concentrated on Smart Home Service

Hyang Sook Kim, Hyo Chang Kim, Yong Gu Ji

Abstract


The concept of Smart home is receiving a huge attention as a future living environment because of its advantages for elderly and disabled to maintain their quality of life. Smart home is a place equipped with integration of technology and services and closely intertwined with occupant’s lifestyle. Therefore it is critical to consider the user’s actual needs for ensuring satisfaction. However despite growing researches on user values for smart home, there have been few studies clearly categorizing smart home service and stating user values depending on characteristics of service. Thus, the aim of this research is to classify smart home services on user’s perspective, and reveal user values for each smart home services. Through the in-depth literature review, we elicited technology-related user values and service-related user values, and state classification for smart home service. Also the relationship between user values and each smart home services were revealed. The results of this research should help to reflect user’s actual needs for designing smart home services.


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References


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